We're partnering up with some of the fastest growing companies in Europe to improve
their customer journey and increase their sales. Our customer support specialists cover 16
world languages in live-chat, phone, email and social media to create unique customer
experience for our clients.
Europe's largest intercity bus service, which in 3 years grew to 120,000 bus connections daily.
Customers are Gods to Flixbus so there is no compromise in quality when it comes to customer contact. We are proud to have exceeded their expectations and now support Flixbus customers in 15 countries and languages by telephone, e-mail and Facebook. Excellent communication and constant feedback elevates the quality to highest levels.
#1 fastest growing company in Germany, producing the world’s most sophisticated earphones.
Even the world's most advanced wireless headset requires some technical support. Therefore we have put together a team of technological enthusiasts that help Bragi customers experience the technology in full scope. Contact is done via tickets and live chat through which our specialists also help customers getting through the sales funnel. Over 95% of customers love live chat and revenue attributed to the team almost covers their total cost.
One of the fastest growing e-commerces in Europe with a valuation of USD 1bn, revolutionising the home and living industry.
Efficiency and quality are a challenge to keep high at once, but Home 24 does just that when it comes to running their business and customer service. So when they decided to go with an external partner for customer service, they came to us. And they are happy they were right. We currently provide support by e-mail, tickets and telephone calls.
Europe’s leading boat rental platform, offering over 11,000 boats across 500 destinations worldwide.
Disrupting an old business like charters is equally an opportunity and a great challenge. Zizoo does that by being agile and having a great online sales team that pushes the boundaries of contact quality and sales skills. So when we were asked to put together a team in Zagreb we did not think for a minute. Our team worked the leads, coordinated them with charters and closed sales through e-mail, telephone and live chat.